FloridaTobaccoShop.com Shipping Policy
WE DO NOT SHIP ON WEEKENDS. WE DO NOT SHIP OUTSIDE USA.
WE ARE NOT RESPONSIBLE FOR STOLEN ORDERS. BEFORE ANY SOLUTION OR HELP FROM OUR PART ON STOLEN ORDERS, OR CASES CLAIMING "NOT DELIVERED AS SHOWED", CUSTOMERS MUST PROVIDE A CLAIM NUMBER OPENED WITH THE SHIPPING CARRIER.
All claims must be received no later than 15 days after the shipment date.
The following States are excluded from our FREE SHIPPING promotion: Hawaii, Alaska, Virgin Islands and Puerto Rico.
Important: Although we are not offering the option to choose the shipping company right now, if you have any particular need to use one specific company (UPS or USPS) for your shipment, please use the comment box and let us know before submitting the order. We will try to follow your indications if the shipping rates allow us to do it.
Please allow 24-48 business hours for processing. The only Shipping method we work with is Ground (5 to 8 days), any other method requested will have an extra fee.
Estimated time of arrival starts from the date the order is shipped.
UPS does not deliver on Weekends or Holidays
USPS does not deliver on Holidays
All Shipping prices will be display at Checkout Page
You will receive an email confirmation once the order is shipped containing the tracking number
Please allow up to 48 hours for the tracking number to register with the shipping carrier
You must be 21 year of age or older to order cigar products or cigar accessories.
FAA Regulations and safety hazard laws prohibit the shipment of lighters via Air.
All Humidors will be charged extra for delivery and ship via UPS Ground only
We ship via UPS and/or USPS
Shipping Upgrades rates will display at checkout
We do not ship to Montana.
Large items (Humidors) do not qualify for FREE Shipping.
FREE Shipping is only valid within the lower 48 states. Does not apply to Hawaii, Alaska, Virgin Islands and Puerto Rico.
FREE Shipping orders will be shipped via UPS/USPS Ground 1-8 Days only.